Last Modified: September 13, 2018
thrv collects the following information, including Personal Information from and about you:
From your interaction with Marketing, Sales, and Customer Support: We collect Personal Information that you provide to us, such as your name, company name, and email address, when you request sales information or schedule a demonstration of our services from our Website.
Cookies, Scripts and Related Technologies: When you visit our Sites through your desktop, laptop, tablet computer, or mobile device, we and our third-party service providers may receive and record Personal Information that you may have provided. Our Sites will also collect your IP address, your movement throughout our Sites, the website you arrive from to access the Website, the website you visit after you leave our Website, and attributes of the device you use to access our Site. The technologies we use to track your movements around our Website may include cookies, tracking scripts and pixels, and tagging technologies, which we may employ to understand your user preferences, improve your experience on our website, and provide more relevant content.
We collect information from your desktop, laptop, or tablet computer, or mobile device, including information about how you interact with our Sites and those of our third-party partners, and information that allows us to recognize and associate your activity across devices and Sites. This information includes device specific identifiers and information such as IP addresses, cookie information, mobile device and advertising identifiers, browser version, operating system type and version, mobile network information, device settings, and software data. We may recognize your devices to provide you with personalized experiences and advertising across the devices you use.
We collect location information from a variety of sources. You can learn more about, and manage, your location permissions by visiting the location settings tool on your devices.
Collection of Data by Advertisers:
We may also use third parties to manage our advertising on other sites. Certain third-party partners may automatically collect information about your visits to this and other websites, your IP address, your internet service provider, and the browser you use to visit our Sites (but not your name, address, e-mail address or telephone number). They do this by using cookies, pixel tags or other technologies. Information collected may be used, to better understand the usage and visitation of our Sites.
Information You Enter.
In the course of completing the thrv Course and using the thrv Application, you will enter information about yourself and your business, at your discretion. Information You Enter will be kept confidential and will not be shared with anyone, including your colleagues, without your express consent. Information You Enter will be excluded from any uses or disclosures of Personal Information described below.
Do Not Track
We may use the information that we collect about you and from you, including Personal Information and excluding Information You Enter, for the following purposes:
We retain Personal Information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
Cookies are small text files that are sent to and stored on your computer or other device from our servers. They are widely used to gather information in order to make websites and cloud-based services work in a better, more efficient way. For example, they can recognize you and remember important information that will make your use of a website or cloud-based service more convenient (e.g., by allowing you to enter a password less frequently or remembering your user preferences).
Strictly Necessary Cookies – Some cookies are essential to the operation of our Sites. They are used to facilitate our log-in process, authenticate users, and enable you to navigate the Sites and to use their features. They are also used by our customer service team for messaging and analytics. Without these cookies, we may not be able to provide certain products, services or features, and the Sites may not perform as smoothly for you as we would like. Because strictly necessary cookies are essential to operate our products on the Sites, if you choose to use a product on our Sites, there is no option to opt out of these cookies.
For information on how to use the browser of your mobile device to amend cookie settings, you will need to refer to your mobile device manual.
If you wish to access, correct, update or request deletion of your Personal Information, you can do so at any time by contacting us at firstname.lastname@example.org. Our ability to access, correct, update, or delete your Personal Information throughout our internal systems and backup systems is limited at this time. Specifically, we can manually access, correct, update, or delete your Personal Information manually for information that is stored on our local servers, but may be unable to do so for Personal Information stored on offsite backup servers controlled for third parties.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.
If you are a resident of the European Union, you can object to processing of your Personal Information, ask us to restrict processing of your Personal Information, or request deletion of your Personal Information by contacting us at email@example.com.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us at firstname.lastname@example.org.
Similarly, if we have collected and process your Personal Information with your consent, then you can withdraw your consent at any time by notifying us and not providing any further Personal Information. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.